How to chase an invoice
Most late invoices are not refused, they are unremembered. A polite message at a predictable interval recovers more money than a strongly worded one sent in frustration after six weeks.
What matters here
- Set the follow-up dates when you send the invoice
- Start polite and specific
- Reference the invoice number and amount
- Escalate on a schedule, not on emotion
- Stop work on overdue accounts if your terms allow
The sequence
A reminder a few days before the due date, one a week after, one at two weeks, then a firmer message with a payment plan or a pause on work. Written in advance, each message takes a minute.
What to include
Invoice number, amount, due date and a link or bank details. Specific messages are easier to act on, and vagueness is the most common reason a reply never comes.
The uncomfortable part
The first message is the hardest and it is also the least confrontational. Waiting until you are annoyed turns a routine reminder into a confrontation, which helps nobody.
Frequently asked questions
Keep reading
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- What is end-to-end encryption?End to end encryption means only the sender and the recipient can read a message, because the keys never reach the server.
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Disclaimer
This page is general information, not professional, legal, financial or medical advice. It describes common ways of working and how Prysm Note approaches them. Software changes over time, so details may differ from what you see in the product. Any product, company or brand names that appear are the property of their respective owners and are used only for identification. We do not claim any endorsement or affiliation. Where we compare approaches, we aim to describe each one honestly, including where a different approach may suit you better. Try the tools that matter to you and judge for yourself.